Dues Collection and Tracking Service
Collecting dues in apartments and housing complexes is one of the most important tasks of professional companies. The dues amount is a mandatory income source that meets all the needs of a facility and is a legal payment item for all owners/residents.
In the dues collection process, residents who do not make payments within the time frames specified in the apartment/complex general assembly decision are followed up within the committed time frames. Reminders and warnings are issued to the residents during the relevant periods. If the dues are still not paid despite these warnings, legal action is taken, and enforcement proceedings are initiated. Enforcement proceedings are the last resort we, as KSY, wish to undertake, but applying this financial discipline ensures the continuity of operations and the happiness of residents. This also helps prevent damage to the relationships among neighbors.
Our company, KSY, provides a web-based management system integrated with all banks, allowing the dues collection service to be offered to residents in an online and transparent environment. All residents can track their dues balances through the online system and connect to our system using any device running popular software such as iOS, Android, and Windows to view and pay dues online (including credit cards).
SOCIAL FACILITY MANAGEMENT
Social facilities, including basketball, football, mini golf, fitness, indoor/outdoor swimming pools, sauna, Turkish bath, steam room, massage salon, game and cinema rooms, guest reception rooms, meeting rooms, children's playgrounds, parks, library, cafe, etc., help residents relieve daily stress and socialize.
KSY Professional Management ensures that all these common facilities are used in accordance with laws, efficiently, with cost analyses conducted, fairly, and peacefully. This is achieved by consulting with management boards to plan facilities, procure the right products, determine usage hours, procure professional personnel, operate, and carry out periodic maintenance and cleaning.
HUMAN RESOURCES, PERSONNEL MANAGEMENT, AND PAYROLL SERVICES
Our company addresses the management of personnel working in buildings in two ways. First, it ensures that personnel work under legal conditions and that all their employment rights are provided. Second, it defines the duties of the personnel and ensures that they perform their jobs in the most professional and efficient way possible.
- The number of personnel is determined based on the facility's needs.
- Legal daily working and break hours are set and communicated to the personnel.
- Job descriptions are prepared and communicated to the personnel in writing.
- Daily work schedules are prepared and communicated to the personnel in writing.
- Rules for hair, beard, and clothing are set and compliance is ensured.
- All personnel receive occupational safety training.
- Personnel are certified in needed areas based on the needs and requirements within the facility.
LEGAL CONSULTANCY
What our company understands by legal consultancy is not just initiating enforcement proceedings for unpaid dues, as many professional management companies emphasize. Legal consultancy also involves managing all legal processes that may arise within or against these facilities in a timely, compliant, and sustainable manner.
It includes initiating and managing all types of legal processes related to third parties, companies, suppliers, personnel, unit owners, tenants, the contractors/subcontractors who built the facility, and official public institutions for any type of facility, including apartments, complexes, plazas, blocks, business centers, villas, etc.
Based on the authorities granted by the owners' committee, we handle all legal processes of apartments and complexes, making all types of legal applications, following them up, and ensuring their conclusion.
Construction, project, architecture, renovation
